Terms & Conditions

Welcome to Bev's Bird Boutique. These terms and conditions ("Terms") apply to your use of this website and to every order you place with us. By using the website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

1. About Us

This website is operated by Bev's Bird Boutique (Bev Letard). You can contact us at bev@bevbirdboutique.com or on (+27) 82 462 8729.

2. Products

Our Flypers and accessories are handmade, so small differences in colour, fabric pattern and finish from the photos are normal and are not considered defects. Colours may also look different depending on your screen.

Flypers are designed to give birds supervised out-of-cage time. They are not a substitute for supervision. Never leave your bird unattended while wearing a Flyper or leash, and always follow our safety and getting started guidance.

3. Sizing

It is your responsibility to choose the correct size. Please weigh and measure your bird using our size chart, and contact us before ordering if you are unsure — we are happy to help.

4. Prices and Payment

All prices are shown in US dollars (USD) unless stated otherwise. Prices may change at any time, but changes will not affect orders already confirmed. Payment must be received in full before an order is dispatched. If a product is listed at an incorrect price because of an error, we may cancel the order and refund any payment made.

5. Orders

Placing an order is an offer to buy. We may accept or decline an order at our discretion, for example if a product is unavailable. Your order is accepted when we confirm it or dispatch it.

6. Shipping

We ship to the United States and internationally. Shipping costs and estimated delivery times are shown or confirmed before you pay. Delivery times are estimates and may be affected by carriers, customs or events outside our control.

International customers are responsible for any import duties, taxes or customs fees charged by their country. Risk of loss passes to you once the order is delivered to the address you provided. Please make sure your address is correct — we are not responsible for parcels sent to an incorrect address supplied by you.

7. Exchanges and Refunds

Because our products are handmade and worn by birds, we cannot offer refunds. Exchanges can be made for incorrect sizes ordered, provided the item is unworn, clean and in its original condition. Shipping costs for exchanges are paid by the customer. Please contact us within 14 days of delivery to arrange an exchange.

If your item arrives damaged or faulty, please contact us within 7 days of delivery with photos and we will make it right. Nothing in these Terms limits any rights you have under the consumer laws of your country that cannot be excluded.

8. Website Use and Content

All content on this website, including photos, videos, text and logos, belongs to Bev's Bird Boutique or its licensors and may not be copied or used without our permission. You agree not to misuse the website or attempt to interfere with its operation.

9. Limitation of Liability

To the fullest extent permitted by law, Bev's Bird Boutique is not liable for any indirect or consequential loss, or for any injury, illness or damage resulting from misuse of our products, incorrect sizing, or leaving a bird unsupervised. Our total liability for any order is limited to the amount you paid for that order.

10. Protected Species

Bev's Bird Boutique does not encourage or condone the possession of protected bird species.

11. Privacy

Your personal information is handled in line with our Privacy Policy.

12. Changes to These Terms

We may update these Terms from time to time. The version on this page at the time you place your order will apply to that order.

13. Contact

Questions about these Terms? Email bev@bevbirdboutique.com.